Ana brings more than 10 years of experience in general and surgical dermatology, training, and management to the team. Ana began her career in dermatology as a surgical tech on Dr. Shurman’s team before joining our Customer Service team as Medical Team Lead, helping to deliver biopsy results and answer medical-related patient inquiries. Most recently, Ana’s role has expanded to Medical Communications Manager. In addition to her role supporting patients, Ana manages the medical triage team in our headquarters and remotely at other locations. She is the lead on our virtual medical assistant program and pre-charting process, and oversees pathology logs, messages, and surgical scheduling for all of our locations.
Ana has a Bachelor’s degree in Criminal Justice Business Management and always knew she wanted a career serving the community. In her free time, Ana enjoys spending time with her three children, going to amusement parks, cook outs, and spending time with friends and family.