Billing Manager
Shawna graduated from Widener University in 2005 with a B.A. in Behavioral Science. Before joining Dermatology Partners, she amassed many years of experience in the retail management field. Throughout her tenure in retail, Shawna discovered a passion for training and fostering strong team dynamics among coworkers.
In a notable career transition, Shawna received a certificate in medical billing and coding, leading to her employment at Dermatology Partners in 2018 within the customer service center as a scheduler. Progressing within the organization, she transitioned into billing, enhancing her expertise in medical billing practices, including investigating insurance denials, managing appeals, and overseeing cash posting.
Recognized for her dedication and proficiency, Shawna was promoted to Billing Manager in 2023. In this capacity, her primary focus is on cultivating a team of billers well-versed in overturning insurance denials, staying informed about the dynamic healthcare landscape, and maintaining empathy towards patients' financial concerns.
Outside of work, Shawna resides in Douglassville with her husband Mike and their dog Shelby. She cherishes spending quality time with loved ones and enjoys boating in Maryland during her leisure moments.
