Director of Operations & IT, Technology and Facilities

When Cesar’s original field of study, Mechanical Engineering didn’t work out, he switched over to his other passion – technology. He has been building state-of-the-art server and network systems for the last 10 years and enjoys testing IT framework resources to effectively and efficiently grow the enterprise. Cesar also strategizes and implements service provider partnerships as it relates to each individual office. He reports directly to the COO who he works in tandem with.

Cesar has a Bachelor of Science degree in Information Systems and Management (ISAM), as well as various other IT certifications.

Outside of work, Cesar enjoys outdoor adventures. His passions include his faith, family, and friends. He has two children and is active in all of their activities and learning. In his spare time, he volunteers for a local nonprofit helping at risk youth in Berks County, the Million Youth Chess Club. He goal is to transition into a seasoned CIO.

Front Desk Manager

Jenna Mulligan, Front Desk Manager, is a local Berks Technical Institute graduate with a Specialized Business Degree in Electronic Health Records. Her passion is to provide superior customer service while being a key player in the essential daily functions of a successful and growing company. Jenna previously worked at an OB/GYN practice within the Tower Health network gaining crucial medical practice experience. Jenna wanted to let her creative personality and critical thinking shine through so she chose a different career direction and joined the Dermatology Partners team in 2019. Jenna strives to have a strong work ethic and pays close attention to detail. Her knowledge enforces being open minded when a situation arises and concludes all facts before addressing the task at hand. Jenna’s ongoing goal is to create efficiencies and consistently improve the overall patient experience by interfacing with multiple individuals.

Jenna maintains part-time employment of 10 years at Red Robin Gourmet Burgers. When she is not working she likes to spend time with her family and friends, go shopping, bake, and dance. Her favorite candies are peanut M&Ms and Sour Patch Kids.

Director of Billing

Carol Mea has management experience in a business office setting for over 14 years, mostly for Mental Health and Substance Abuse. Her desire to create a work environment that is team spirited with driven results has made several acquisitions and other positions successful. Carol has managed employees for over 25 years with different personalities and continuously looks for qualities to help them be successful, therefore creating a healthier environment for the team. Carol is dedicated to her job, employer and employees and has a strong desire to succeed at any project presented to her. A self-motivated preson who welcomes the challenge of change. She has been involved in the implementation of new billing software up to and including being a part of the project team to select the software for all companies. Carol has assessed the billing policies and procedures for the company's acquisitions and at times taking over the billing for the newly acquired companies.

In her spare time Carol enjoys the weekends with her two grandchildren, loves to cook, bake, and travel. She and her husband have four children and two grandchildren. 

Front Desk Training and Compliance Manager

Holly previously worked at WellSpan Health for six years at the front desk and the head role model for new employees. When Holly first started with Dermatology Partners in 2020, she was our front desk receptionist at our Dermatology Partners - West Lawn office. She was also our lead trainer for new employees. This has lead her to become a new given opportunity within the company - A Front Desk Training and Compliance Manager to help take on training new Front Desk Employees that have joined Dermatology Partners and help further educate established staff.

She has a passion for helping others and watching her coworkers learn and grow. She likes to be known for being a hard worker and not letting "the grass grow under her feet."

Outside of work, you can find Holly working part-time at Dave's Diner in Adamstown, Pennsylvania, where she has worked for the past 15 years. When she's not working, she likes to spend time with her husband at a dirt racetrack, hanging out at home with her three cats or having family game night with her four parents. Holly also really enjoys spending time at the beach looking for the perfect seashell or eating her favorite food, Blue Claw Crabs. 

Regional Practice Manager Philadelphia & Surburban Region

Retisa is a clinical and healthcare administration leader with over 15 years of experience in multi-discipline patient care and multi-site management. She has managed Pediatric, Family and Internal Medicine as well as Reproductive Health for public, private, and hospital systems. Her expertise includes operational improvement, clinical efficiencies, and staff development. Some of Retisa’s accomplishments over the years have been electronic medical record systems implementations, traditional to direct primary care practice transitions, and participating in recruitment, on-boarding, and retention initiatives. This has led to improved operational effectiveness, and increased overall patient and staff satisfaction.

She enjoys the challenge of risk identification and remediation. Retisa graduated from Peirce College where she studied Health Information Technology.

Outside of her love for patient care, Retisa enjoys time with family, shoe shopping, and traveling.

Medical Training and Compliance Manager 

After a career change from being a licensed cosmetologist, and wanting to be more involved with healthcare, Blair decided to go back to school to be a Medical Assistant. She was inspired by her friends and family, who are apart of the medical field. With a few weeks left of her externship from Berks Technical Institute, she started working at Dermatology Partners. She has been with Dermatology Partners since 2017.

Over the past several years, our providers helped nurture her growth and fuel her passion for Dermatology, to become a well rounded Medical Assistant. This has lead her to become a new given opportunity within the company - A Medical Training and Compliance Manager to help take on training Medical Assistants that have joined Dermatology Partners and help further educate established staff.

Outside of work, she enjoys spending time with her family, especially her son that keeps her on her toes as they are always on the go. She is a huge sports fan, especially football, hunting, and fishing. 

Customer Service Manager

Barbara began her journey with the Dermatology Partners family over 10 years ago. She joined our practice as a Medical Assistant for general dermatology and had the privilege of expanding her knowledge and assisting in surgical procedures, central surgical scheduling, and marketing. Over the years Barbara has proven to be loyal, dedicated, and passionate in providing excellent patient and customer care. She strives to improve and build a productive customer/patient focused team who are enthusiastically committed to achieving outstanding customer service standards. Her knowledge and experience in the field has made her a great fit to manage our company’s Patient Customer Service Team.

She is excited to be a part of the company’s rapid growth and ongoing success and looks forward to continuing her individual development and growth with the practice.

Outside of work, she loves volunteering for animal welfare and serving the less fortunate in her community. For peace and relaxation, she loves to walk the trails, read, and cook. Her best moments are those spent with her family, her dog, and 2 cats.

Regional Practice Manager, Eastern Region

Suzanne Strybuc is a senior level healthcare administrator with more than a 30 year history of managing multi-site organizations. This has included private physician practices such as: Hematology/Oncology; Gastroenterology and Primary Care. She has demonstrated expertise in front line operations and clinical workflow. Her skill set is particularly strong in procedure development, operational efficiencies and team building. Some of Suzanne’s accomplishments over the years have been operational reorganization. This has led to improved operational effectiveness, enhanced physician referrals and increased overall patient satisfaction.

Suzanne has a history of implementing centralized Call Centers for patient access that has included up to 25 providers and several locations. She has also initiated ground level implementation of office based pathology labs. Along with coordinating an intravenous infusion suite. She enjoys the challenge of practice moves and expansions.

Suzanne is a graduate of Katherine Gibbs School of Business and has studied at Holy Family University. She joined Dermatology Partners in 2019 and is extremely excited to be part of the management team.

In her down time, Suzanne enjoys spending time with her family and is an avid Philly sports fan.

Procurement Manager & Surgical Medical Assistant

Christi was born in Pottstown and raised in the Birdsboro area. Her husband is retired Army and they have lived in Ft Bragg, NC and Clarksville, TN before retiring in Pottstown, PA to be near family in 2015, when Christi started at Dermatology Partners. 

Christi fills the roles of surgical medical assistant in our Pottstown clinic for Dr. Barak. Christi also oversees all medical supply ordering, ensuring that all offices are appropriately provisioned on an ongoing basis.

She and her husband have two children, Dylan and Tyler, who keep them very busy with all their sports. They also enjoy traveling and kayaking.  

Laboratory Manager

Michael's introduction to the medical industry was in 2006 as a dispatcher with Penn Presbyterian Medical Center. He then became the transportation supervisor and also worked as a CNA at Phoenixville Medical Center. While there, he made some great friends and was given an opportunity to join a small, but growing dermatology team in Douglassville. Five years later, he is now the manager of the in-house laboratory where he and his staff are responsible for processing approximately 95% of the biopsies that get sent from all of our offices. The lab has worked very hard to achieve a twenty-four-hour turnaround time while also maintaining a positive attitude through even the busiest of days.

In his free time, Mike enjoys fishing, hiking, camping, and spending time with his kitty cat Sebastian (sea bass).

Talent Acquisition Specialist 

Kristin has an extensive background in Retail Management where she discovered her passion for hiring top talent, coaching and developing a team to be strong in their roles and to grow with the company.

In her free time she enjoys gardening, learning to cook, traveling, going to the driving range with her nephew Ethan and spending time with her family and friends. Kristin is an Eagles fan and during the football season she is glued to the TV for the games.